Frequently Asked Questions

Everything you need to know about your Redbird experience.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take up to 14 business days depending on your location.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are Redbird Apparel products sustainably made?

We are committed to ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with Fair Trade certified factories.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I modify my order after it has been placed?

Because we aim to ship orders as quickly as possible, we can only make changes within 60 minutes of purchase. Please contact our support team immediately for assistance.